Customer Reviews : The Whisky Exchange

Great product and service!!

Really liked the delivery time and cost, the range of whiskies was excellent and found exactly what i was looking for. would definitely recommend to a friend.

- Max on Tue, 21 May 2013 21:06:50 GMT

Do what they say when they say they will and normally sooner!

Sorry don't have time for the full monty right now but, Whisky Exchange have always been reliable, never let me down .

- Mr JC on Tue, 21 May 2013 19:47:03 GMT

excellent choice, competitive pricing and swift delivery....

Can't fault the efficient service and excellent choice (with good descriptions). Only suggestions would be a) consider a loyalty-type system and b) delivery charges dropped for over £100 orders.

- Customer on Tue, 21 May 2013 19:46:42 GMT

Excellent, the recipient was delighted

Easy to find what I wanted, easy to purchase. They said 3-5 days for delivery. Delivered in 3 days to NI. Excellent service. Highly recommended.

- Mr Hanrahan on Tue, 21 May 2013 15:06:02 GMT

Excellent website, service and products

I was a little unsure of placing an order over £100 on my first visit to the site but all went well. There is plenty to choose from as I was looking for presents for my Dads Birthday and Fathers day. I was able to buy a couple of the more unusual Whiskies and treat myself to a bottle of my favourite Fireball whisky as it was just one price for delivery which is excellent. Delivery was spot on time with well packaged products and I was able to track my parcel, which is helpful. Will definitely be returning once I have saved up some cash. Thank you

- Miss Bev on Tue, 21 May 2013 14:40:08 GMT

Brilliant service

Website easy to use and delivery was quicker than expected would use again

- Miss Julia Summers on Tue, 21 May 2013 11:05:52 GMT

Top notch service

Found the item I was looking for amongst many others. Item arrived well within time requested and in excellent condition and well packaged.

- Mr D Webster on Tue, 21 May 2013 08:22:57 GMT

Large range, quick delivery

Ordered a bottle I had been looking for in a smaller than standard 70cl size, I found the range of half size bottles stocked by TWE and the very bottle I wanted was there, the website was clear and well presented as well as giving plenty of information on the individual tasting notes. Great range and delivery was very quick and well packaged to ensure there were no breakages - very impressed

- Mr anon on Tue, 21 May 2013 00:19:02 GMT

excellent, immediate dispatch and product as described

- J Smith on Mon, 20 May 2013 21:12:26 GMT

Plenty of choice, easy delivery arrangements

Choosing a whiskey as a 40th birthday present is not easy but the range available allowed for a range of styles and budgets so it was possible to compare a range of whiskeys and then whittle them down to one. Delivery wise, no problems experienced so very happy with the service.

- Chris on Mon, 20 May 2013 18:10:13 GMT

Rumbustious

I found the whiskey exchange delivery service excellent. They kept in contact all the way through. The only negative thing is the cheap polystyrene chips they use to protect the bottle, they are a pain. Why cant you use plastic air wrapping like other drinks suppliers, much more user friendly.

- Andrew Abrahams on Mon, 20 May 2013 17:49:21 GMT

Easy, quick, affordable

Very efficient service. Managed to find exactly what I wanted at a very good price

- Mr j fowle on Mon, 20 May 2013 16:14:08 GMT

Excellent service, speedy delivery - will use again

I would recommend them.

- Usher on Mon, 20 May 2013 16:06:37 GMT

Excellent service

Products arrived promptly and well packed, and in good condition

- Jedoka on Mon, 20 May 2013 14:10:55 GMT

Excellent!

Great service. Good price. Delivered within stated timeframe, very happy! Would recommend to a friend :)

- Whiskey buyer on Mon, 20 May 2013 13:58:35 GMT

Good Price and fast delivery

I recently ordered a limited edition of the Glenlivet Alpha which luckily Whisky Exchange had in stock as everywhere else had sold out. The price was pretty much the same as other leading whisky websites which is good to know. I placed the order on a Monday and the whisky had arrived by Thursday special delivery. Perfect. The contents were safely secured in a sea of foam so my valuable cargo was very secure all during transit. One suggestion I could make, would be to use a inflatable slieve to protect the whisky in the box as if you are intending keeping the bottled unopened for safekeeping it makes it easier to view every now and again, rather then getting the foam all over the place everytime you want to inspect the bottle.

- Mr sean fitzgerald on Mon, 20 May 2013 12:22:32 GMT

Excellent service

This was the second time I had ordered 'Kings Ginger' from The Whisky Exchange - and it won't be the last! I am unable to buy locally in Cornwall, so to use your online shop is an excellent way of buying one of our favourite tipples. The online process is very easy, and the products have always being delivered in good time and well packaged to protect the bottles.

- M Gates on Mon, 20 May 2013 12:18:59 GMT

You want it, they've probably got it!

I've used The Whisky Exchange Exchange a few times now and never been disappointed with their service and nor their range of spirits and liqueurs. If you want it they've probably got it. I'll definitely use them again.

- Mr John Willis on Mon, 20 May 2013 11:22:31 GMT

Easy to find and easy to order. Arrived quickly too!

We were just back from our holiday near Perpignan and had discovered yet another lovely drink! I couldn't wait to get on the net, to see if I could find it over here. Luckily, Crème de Chataigne (chestnut liqueur) came up immediately under The Whisky Exchange website and I was able to order using my favourite form of payment, Paypal. We had friends for dinner over the week-end and I was delighted to offer them a cocktail of Champagne with the liqueur, and boy, was it a hit!!!! Really pleased with the high quality and the speed it was sent. Will certainly use The Whisky Exchange again.

- Customer Michelle Collin on Mon, 20 May 2013 10:41:46 GMT

quick well packed

quick well packed mate

- Mr John Maki on Mon, 20 May 2013 09:36:12 GMT

Everything went smoothly

Prices were reasonable and delivery was quick and well-packaged to avoid breakage. Can't speak to the Whiskey, but then they aren't selling their own.

- Mr InconX on Mon, 20 May 2013 08:47:41 GMT

Disappointed that the presentation box for my whisky was damaged before shipping

Overall a good experience. Shipping and updates via email were timely and up-to-date. Unfortuanately the presentation box that contained my whisky was damaged. The nauture of the damage suggests that this could only have been done prior to shipping. This meant that I had to find an alternative method in which to present the whisky.

- Mr John O'Reilly on Mon, 20 May 2013 07:26:32 GMT

brilliant for booze!!

Easy site navigation, quick and reliable delivery, kept up to date all the time just fantastic! Package was properly packed with plenty of protection and product arrived as described and exceedingly happy with the purchase. Prices are beyond reasonable and I am definitely going to be shopping there again. Definitely recommend !

- Miss fiona mathieson on Sun, 19 May 2013 23:20:26 GMT

No trouble at all

Great service, often minimum delivery bracket, excellent

- Mr hardcastle on Sun, 19 May 2013 22:28:41 GMT

Very efficient

You get what you pay for

- Mr fish on Sun, 19 May 2013 21:06:23 GMT

Outstanding service

I placed my order on Sunday, the delivery was 3 - 5 working days. My order arrived on Tuesday

- Mrs S Carter on Sun, 19 May 2013 19:20:58 GMT

superb customer service!

fantastic service from placing order trough to delivery. highly recommended.

- Karen Meek on Sun, 19 May 2013 18:53:00 GMT

Fantastic Variety

They had the whisky I was loiking for - jonny walker - in huge variety. Great prices, a free glass & fast delivery. What else could you want?

- Pinky on Sun, 19 May 2013 18:46:44 GMT

Did exactly what it said - good whiskey, good price, delivered promptly. Thank you.

- Mr Andy A on Sun, 19 May 2013 16:19:55 GMT

ODelivered on time - Great service

xxssssssssssss

- Mr xwwwwwwwwwwwww on Sun, 19 May 2013 14:57:48 GMT

Fantastic Service - Bourbon Gods !

I asked WE to tell me when Four Roses SMall Batch came back in to stock. I got an email saying it had, ordered it imediately and it arrived 2 days later. Fantastic service. Great Product Range and Interesting site all round.

- Ady Fytche on Sun, 19 May 2013 11:52:22 GMT

Very quick and easy to use

- Carter on Sun, 19 May 2013 11:00:44 GMT

Good service from start to Finnish

As said in short review good service.

- Mr Robert H Dawson on Sun, 19 May 2013 11:00:20 GMT

brill and fast

I found stuff on here to drink that never heard of and I like my top shelf

- Mr paul chapman on Sat, 18 May 2013 15:37:16 GMT

Outstanding service

Exceptional service, something you don't find very often nowadays. Ordering online was easy, product arrived within 48 hours packaged up perfectly. Will definitely be coming back again

- Chris W on Sat, 18 May 2013 13:08:49 GMT

A no problem transaction

- Mr M Mouse on Fri, 17 May 2013 14:23:01 GMT

Positive service delivery ahead of advertised date

Goodbservice

- Mr Marwaha on Thu, 16 May 2013 18:53:56 GMT

Great service, fast and easy

Great service.! Fast delivery. No hassle.! Great.!

- Melanie o'brien on Thu, 16 May 2013 18:31:17 GMT

Get your whisky here!

Very easy site to navigate through,good service with some tasty,tasty whisky!

- Robbie Boyd on Thu, 16 May 2013 18:14:50 GMT

Excellent!

Speedy despatch! Excellent sperience!

- Mr V. A Chambers on Thu, 16 May 2013 16:14:50 GMT

Always reliable

Had a few purchases from them and they always arrive promptly and very well-packed; never had anything with even minor damage and never need to wait long. Have also visited their London shop and the staff were friendly and helpful.

- Mr Adam Whyte on Thu, 16 May 2013 15:32:54 GMT

Excellent and speedy service!

We were able to source a bottle of rum that is not readily available in the UK. It arrived extremely quickly, was well packaged and sealed. Would definitely recommend The Whisky Exchange to anyone!

- Miss Natasha Mcfarlane on Thu, 16 May 2013 14:56:37 GMT

Excellent!!

Excellent service!

- Darksimeon on Thu, 16 May 2013 13:33:17 GMT

Prompt,well packaged

I would not hesitate to recommend The Whisky Exchange,very good quality boxes and no damage.The delivery time was exceptionally good.

- Mr Harper on Thu, 16 May 2013 11:18:00 GMT

Excellent service

Would definitely use this company again and recommend you try it.

- Mr David Pudney on Thu, 16 May 2013 10:36:15 GMT

Safari

Glad i found this safari liquier bottle from your company.. I got another spare one but its nearly run out.. i bought it from Duty free in Turkey Airport. it was 100 ml big one. i cant find one 100 ml bottle from uk!! if you got 100 ml bottle and let me know thanks .. i love safari liquier and taste delicous!! thanks jane

- Ms jane plumley on Thu, 16 May 2013 10:05:20 GMT

Fantastic choice - fast & reliable service!

Have used this company a few times now for presents for family members & am very impressed by the choice of whiskey & spirits offered. It's really easy to order & the product comes perfectly packed & delivered to a delivery address of choice. Well worth a look, & definitely worth a purchase!! Have recommended to family & friends :-)

- Kirsty Morgan on Thu, 16 May 2013 09:24:02 GMT

Good price, well packaged, fast delivery, thanks

Found the web site easy to use with clear pricing and delivery costs to make the total simple to work out, how often do you struggle to find out total costs without having to go all the way to the "check out " point? The product was delivered quickly and very well packaged. I would have no doubts about using this company again.

- R Macdonald on Thu, 16 May 2013 09:15:07 GMT

Excellent service

Very impressed by the packaging and service.

- Mr Pat O'Connor on Thu, 16 May 2013 06:40:15 GMT