Recent reviews from Trustpilot.co.uk
Brilliant selection and great delivery
I'm amazed at the great selection of every spirit on this site. I've found WE very useful when trying to find something different especially for a special present. Quick delivery too and well and safely packed. The only thing, and it is a small one, I wish they would include the VAT in their prices as this can cause confusion when comparing with other companies.
- Maggy Hughes on Tue, 11 Mar 2014 12:06:26 GMT
Amazing service, I'm definitely ordering from them again!
Amazing prices. Super quick delivery and cheap to. Amazing site!
- Mr Razzi on Tue, 11 Mar 2014 11:46:03 GMT
Simple to use, great prices, amazing selection, superb service.
Buying booze on the internet? Welcome to the future. I was looking for something specific and TWE had exactly what I was after, for pretty cheap. They also had some other bits and pieces I required so I grabbed those too. It arrived on my doorstep a few days later without any trouble. A wonderfully transparent transaction. If I were a professional drunk I'd certainly give them my trade alas I'll make do with a few bottles here and there instead. Thank you!
- Paul Philipson on Tue, 11 Mar 2014 11:20:47 GMT
Delivery faster than expected
- Anne of Pathfinder Dogs in Scotland on Tue, 11 Mar 2014 10:40:59 GMT
An amazing pice fir an amazing brandy.
I bought the Remy XO for a 65th birthday present as the birthday boy always describes his usual tipple - Remy Vosp as 'nectar of the gods'. I am pretty sure this bottle will top that. The bottle was well wrapped and arrived quickly and was a very competitive price.
- M Pierce on Tue, 11 Mar 2014 09:57:58 GMT
Great choice & service
Great choice of whisky at reasonable prices. Delivery always within the timescales set.
- Kellie Dixon on Tue, 11 Mar 2014 05:53:34 GMT
Love this company
Was having trouble finding a certain brand and hit on this site. Very pleased with service and with prices. Have and will recommend this site to people
- Miss Ursula Heaney on Mon, 10 Mar 2014 21:35:53 GMT
Very efficient and carefully delivered to avoid breakage
The delivery was packed very safely. The pricing is very competitive. Great selection of fantastic global whiskies !
- Claire Swallow on Mon, 10 Mar 2014 21:23:59 GMT
reasonable prices, prompt delivery.
The prices were mostly reasonable and delivery was prompt. The only issue was the parcel being left at the local post office for my 84 year old, nearly blind mother to carry home. She got half way down the street and had to stop and wait for a willing passer-by to help her the rest of the way. I don't know why it was not left at her home or the delivery retried? I supplied her phone number with the order but no-one called her.
- H. Luder on Mon, 10 Mar 2014 20:18:18 GMT
Very fast service
Will recommend using again, cant fault this service at all
- Mr Gauld on Mon, 10 Mar 2014 20:09:32 GMT
excellent service and prompt results within 48 hours
I am very satisfied with the order and service from The Whisky Exchange. I ordered some Johnny Walker gold Label (whisky) and received the goods within 48hrs and with good packaging and complimentary message. I would certainly recommend friends and colleagues to shop at The Whisky Exchange.
- Mr P. Gunga on Mon, 10 Mar 2014 18:54:43 GMT
Professional, quick and easy... Thank you
It was easy to order and delivery was secure and super quick. My partner going to love it Thank you
- Ms J Jarman on Mon, 10 Mar 2014 18:41:52 GMT
An oasis for the whisky lover
Firstly I must say that the service is excellent. The whisky is ... well, there is so much choice, to suit every palate and every pocket. I only which I'd found them before now. I will certainly be back.
- Chris George on Mon, 10 Mar 2014 18:20:03 GMT
Excellent service fast delivery what more can you ask for would recommend to any one
- Mr scargill on Mon, 10 Mar 2014 16:23:06 GMT
One of the best online spirit merchants.
I have used The Whisky Exchange for years and they have been consistently good. This is ranging from buying investment bottles for thousands through to more affordable drinks for immediate and delicious consumption. Over that time I have moved country, had bottles shipped to friends in various places and not once ever had any problem. On the rare occasion their prices are a little on the steep side, but if you know the investment whisky market you'll also know that a steep price where the drink is actually available is better than an out of stock low price. Also, a bottle that arrives safely, well packaged and on time is also worth more than a budget supplier who may or may not get the bottle to you sometime. Use them with confidence and enjoy the new drinks you'll discover there.
- Philip on Mon, 10 Mar 2014 15:40:44 GMT
Easy to use website, first class service.
I found the website easy to use, I found the item I wanted to order very easily. The exchange confirmed my order by return and my gin was delivered on time, when expected and was well packaged. A great success, I hope the gin is as good as the buying experience !
- Mr Nick hale on Mon, 10 Mar 2014 15:39:49 GMT
The rums arrived as promised. No hassle, swift delivery.
The only suggestion I would have is the ability to track the package better.
- Mr AB on Mon, 10 Mar 2014 13:20:55 GMT
Always good service and products. I keep using them!
- Simon on Mon, 10 Mar 2014 12:05:57 GMT
Easy to use website, prices were OK, it arrived well on time & I was very impressed with the standard of packaging, there was no way even the Post Office could break my bottels
- Shaun on Mon, 10 Mar 2014 07:36:09 GMT
Very happy would use again
- Mr alan thomson on Sun, 09 Mar 2014 19:35:58 GMT
Good selection. Quick delivery
Useful for stuff that I could not find locally. Postage costs reasonable
- Mr Mark Monaghan on Sun, 09 Mar 2014 19:24:52 GMT
100% first rate service
Extremely easy to order, amazing fast delivery and well packaged. The bottles were pristine and sparkled. Will not hesitate to order again from The Whisky Exchange and happy to recommend them to others.
- Mr Martin Porter on Sun, 09 Mar 2014 19:16:41 GMT
Excellent choice. Excellent service.
I ordered two bottles, which were packaged superbly and arrived promptly. Very pleased and will certainly use again.
- Steven Miller on Sun, 09 Mar 2014 18:35:53 GMT
excellent service shame about the delivery surcharge
The goods were delivered as promised however I questioned the delivery surcharge to IV postcodes. Apparently Parcel Force applies surcharges. I would like to recommend that Whisky Exchange investigate other couriers to this area. Elgin is on the main route (A96) from Aberdeen to Inverness. If I had lived in Buckie (15 miles from Elgin) which has to be accessed by secondary roads and is an AB postcode the surcharge would not have applied. The blanket surcharge is a disgrace and must affect your competitiveness (sorry about the spelling)
- Mr J A STRACHAN on Sun, 09 Mar 2014 16:03:40 GMT
Fast and trustworthy
I've used The Whiskey Exchange a couple of times. Always very fast and reliable.
- Dr Barker on Sun, 09 Mar 2014 15:00:15 GMT
Very good whiskey, good price and hassle free delivery.
- Mr Scott on Fri, 07 Mar 2014 23:21:02 GMT
Great Service good price can't wait to sample
Good service as would be expected, looking forward to tasting as purchased as a little treat for myself
- Stu on Fri, 07 Mar 2014 11:16:53 GMT
wow wow boom
OMG, great Drink. Wow very quick to arrive package so well, Turned up safe and sound. Roll on , cant wait to use this company again.
- Elizabeth. on Fri, 07 Mar 2014 03:20:41 GMT
good service snd drlivery speed, but the presentation box was ripped
good service snd drlivery speed, but the presentation box was torn which was annoying as it is a present
- Ms NLC on Thu, 06 Mar 2014 22:11:27 GMT
Easy to navigate website . Good reviews on products and fairly swift delivery . I purchased Rum and Champagne . There range of products are excellent , I was fed up of your run of the mill over the bar rums . After finding this site I have extended my knowledge of rum and purchased rums of the more expensive variety . Due to the reviews being very accurate I can feel free to make an informed choice when spending my hard earned cash on product that are more difficult to find even in near by connoisseur whiskey shops in Edinburgh . Pricing of produces is competitive even after adding the cost of delivery . Delivery price is slightly high so I would recommend you buy 2 or 3 bottles of your favourite tipple . The bottles are well packaged with bubble wrap or loose foam to protect the bottles . There is an abundance of whiskey miniatures , I would love it if you could do the same with Rum , so I could sample the more expensive drink of my choice .
- Mr Cunningham on Thu, 06 Mar 2014 21:18:31 GMT
sit back and relax
having spent a number of years in Germany and with asbach brandy being my tipple, it was comforting to know that on my return to the UK, there was an online store (whiskey exchange) where I could purchase my favourite drink. Sitting in my comfortable chair with a content smirk on my face, asbach in hand, for an hour I didn't have a care in the world-absolutely brilliant
- Peter on Thu, 06 Mar 2014 19:27:25 GMT
Excellent service, fast delivery, great communication. This was my third purchase from Whiskey Exchange. I Would not hesitate from purchasing from here again. Many thanks to Rita, for ensuring my package got to me safely. Many thanks Charlie. .....
- charlie thomas alexander on Thu, 06 Mar 2014 17:37:37 GMT
5 Star Excellence!!
The website was very easy to navigate to find the product I wanted, the choice is incredible, the purchase was easy and the delivery was fast and very carefully packaged as to ensure no breakage. Overall an excellent service and I look forward to my next buy!
- Mr Gareth Bennett on Thu, 06 Mar 2014 17:25:06 GMT
Terrible Courier Service
Parcel Force have tried to deliver to my address 3 days in a row and I have been at home all day for 2 of those days. One of my friends has had similar trouble in recent months buying from Whiskey Exchange. Use a different courier please. (Whiskey Exchange called me ten minutes after this review, arranged the courier to turn up by a certain time the next day. So well done to Whiskey Exchange. Why the courier company couldn't have done that for me in the first place is beyond me. However, sipping a 14 year old glass of Oban is a triumph in itself. Thanks Guys)
- Peter Waterman on Thu, 06 Mar 2014 16:37:47 GMT
My choice for birthday presents every time!
I would never consider using anyone other than the Whisky Exchange when buying whisky or other specialised spirits. They have an unequalled range of products and offer plenty of really useful info, background and reviews to help you make a choice. Also, products are arranged by price which also saves time. Delivery has been very prompt every time I have used the Whisky Exchange. I really can't fault them!
- Customer on Thu, 06 Mar 2014 16:24:33 GMT
i was very happy with my order an the great service. would recommend your services to anyone. thankyou mr james foy
- Mr james foy on Thu, 06 Mar 2014 13:52:28 GMT
Good service and range of available whiskies.
I was happy with this first transaction with The Whisky Exchange. I would be very pleased if they could find another method of delivering somewhere beyond the mainland apart from using ParcelForce. Adding an extra £5 is painful on a bottle of whisky and this will stop me going to Whisky Exchange in future except as a last resort.
- Mr David Ayre on Thu, 06 Mar 2014 13:45:45 GMT
An exemplary service and a great selection to choose from
The best service I have used with a fantastic range of fine liquors and whiskies to choose from. I can’t think of a better on-line service for enhancing your drinks collection.
- Mr Jim Busher on Thu, 06 Mar 2014 12:47:53 GMT
Excellent web site & choice. Fair prices.
- Mr J Morris on Thu, 06 Mar 2014 11:44:09 GMT
An excellent port in a storm
At the last minute, I recently remembered a colleague's 40th birthday and wanted to buy him something appropriate. But what and how quickly could I get it? I hadn't much time. The Whisky Exchange offered an excellent range of 40 year old ports and they delivered within 48 hours of my online order. It was easy for me - and colleague was delighted.
- Mr Geoffrey Russell on Thu, 06 Mar 2014 08:57:17 GMT
Cheers i will be a regular from now on
They have such a choice to chose from. They deliver in well packaged box and have no negatives to say. Just Cheers I will be back
- Ian Clark on Thu, 06 Mar 2014 08:50:38 GMT
Perfect gift at perfect prices..
- Kate Hughes on Thu, 06 Mar 2014 01:56:54 GMT
Vast Choice, Very Speedy, Very Satisfied
I had been looking to get another bottle of PISCO for my husband's birthday, and I found the same bottle I had got him last time at Whisky Exchange. I was tempted to get this for him, but then found an even better one for him to try. Not only that but I also found 2 brandies that he had never had, and as his sister was short of an idea for his birthday, then we managed to get 2 presents at once. In the end I ordered 3 bottles, which worked out very well, as the postage for 3 bottles was the same as it would have been for 1. I arranged for the package to be delivered to his sister's address, which means that the bottles will be a surprise for my husband, and they were dispatched and arrived within about 3 working days which was excellent. The bottles were well packed and well labelled, so it would have taken a lot for them to have broken. All in all, a very good service from Whisky Exchange - I will no doubt be using them again.
- Toni on Wed, 05 Mar 2014 20:25:15 GMT
Fast and Furious Rum
I was browsing on line for a special bottle of rum for a friends birthday and found just the thing on the Whiskey Exchange, along with the extensive range of whiskies there are also a great range of other spirits with comprehensive notes. From the confirmation email I was kept informed of the process, from picking to dispatch and the tracking number for the courier. The items were delivered two days later well packaged and in pristine condition. Product price is comparable to any other retailer and P&P was good for the service provided. Would confidently recommend to a friend.
- Brian on Wed, 05 Mar 2014 19:39:19 GMT
fast delivery, good packaging, great products
Easy to use website. I liked the excellent range of miniatures to try different products. Good selection of well known and speciality brands.
- Spencer Jones on Wed, 05 Mar 2014 19:09:31 GMT
A site with great selection and informative product pages. Swift service too.
- Alex on Wed, 05 Mar 2014 17:42:04 GMT
Excellent, fast & reliable
I ordered a bottle of JD Silver Select as a present for my husbands birthday. It arrived quickly and very well packaged in perfect condition.
- Emma on Wed, 05 Mar 2014 17:31:49 GMT
lightning fast delivery!
Great service. Had my hard to find Frangelico at a great price. Very Pleased.
- Jeri Buxcey on Wed, 05 Mar 2014 17:06:49 GMT
Ordered Wednesday delivered Friday well wrapped so no chance of any breakage
- Mr Terry Jackson on Wed, 05 Mar 2014 16:33:46 GMT