Recent reviews from Trustpilot.co.uk
Very efficient, good prices and well designed website with useful feedback and facts about the products. Will use again.
- L Davison on Sun, 19 Apr 2015 19:15:57 GMT
"Never Let Down"
Great service. Great selection. Great delivery. Fantsatic Packaging. Pricing bang on.
- Mikey on Sun, 19 Apr 2015 14:27:04 GMT
Very fast and friendly service. Item arrived extremely well packaged.
Will definitely place another order very soon.
- Pauline on Sun, 19 Apr 2015 13:33:39 GMT
Love the variety on Whiskey on offer but most of all being able to shop by the age or date of bottling makes a gift that bit more special
- Chris on Sun, 19 Apr 2015 13:22:31 GMT
First time used this company, recommended by my son, ordering was easy, delivered to a different address as a present, and was told by the recipient it was extremely well packaged and wrapped.
- Mrs Julie Smith on Sun, 19 Apr 2015 12:36:34 GMT
"First rate service from a first rate company"
I have never been let down on any of the purchases made from TWE, prices are reasonable, delivery costs are at your choice and very reasonable. If you are unsure about an item they are a phone call away with advice or a call back if needed.
I have no reservations in recommending TWE to any of my family and friends .
If you think TWE is all about Whisky, once you enter their site you are in for a pleasant surprise, it is well worth a visit, for nothing else than interest !!
- alan on Sun, 19 Apr 2015 12:14:53 GMT
"very easy to buy"
well I found what I wanted. it was cheaper than on other sites so it gets marks for good value. I thought that P+P was very reasonable also. it arrived quickly. I will definitely be using them again x
- Sarah on Sat, 18 Apr 2015 17:52:33 GMT
"An nice easy shopping experience"
I received my order promptly and the item was very well packaged.
- Darren from Portsmouth on Sat, 18 Apr 2015 14:06:42 GMT
"Brilliant Service, Really Helpful"
I needed a 18yr old single malt with an engraved bottle sending to me asap as I had left this a little late before a special family occasion. The service and willingness to help me by the Whisky Exchange was absolutely first class. I will be using them again and I cannot recommend the service highly enough.
- AndyF on Fri, 17 Apr 2015 11:13:22 GMT
Great service, fast postage and great taste.
- Daniel Wilson on Thu, 16 Apr 2015 21:34:59 GMT
"Excellent very happy with item"
I would recommend this company, i order a bottle with engraving an it came really nice. Thanks to all team.
- Customer on Thu, 16 Apr 2015 21:13:14 GMT
Whiskey Exchange is great. Brilliant selection, good prices, reasonable postage and reliable service. Literally everything you could want in an online company and they sell booze. Nothing more to be said.
- Part Time Alcoholic on Thu, 16 Apr 2015 21:00:08 GMT
Exactly what I was looking for. Done!
- Customer on Thu, 16 Apr 2015 19:42:13 GMT
"fast, easy and quality"
Title says it all
- Customer on Thu, 16 Apr 2015 19:03:52 GMT
Easy website to follow, kept well informed on progress of order which arrived very quickly via Parcelforce. Very well packed..
Will use again. particularly single malt whiskies not readilly available in English wine merchants.
- C R Barclay on Thu, 16 Apr 2015 18:25:58 GMT
"Excellent products and service"
Spot on from start to finish. No problems at all. Great products, lovely packaging, delivered quickly. Wonderful!
- BekiMCR on Thu, 16 Apr 2015 18:24:13 GMT
"A very lucky find"
I was so lucky coming across The Whisky Exchange had spent hours looking for the this whisky. I think they are the last ones of Tamnavulin at that price they have made my partners day.
Thank you so much.
But still waiting on WOW points
- Barry on Thu, 16 Apr 2015 18:03:09 GMT
brilliant service, 10/10 would happily use again :-) :-) :-)
- Customer rich on Thu, 16 Apr 2015 16:17:14 GMT
Impressed with the quick delivery
- Customer on Thu, 16 Apr 2015 15:27:34 GMT
"90th Birthday Gift"
My Uncle was delighted with His Rum, which was delivered with no hatle and a gift card for the occasion
- Miss karen Griggs on Thu, 16 Apr 2015 14:55:14 GMT
I have ordered 3rd time with Whiskey Exchange and I am more than happy with the service, packaging, delivery and courtesy. I will recommend everyone to stop going to off licences and start buying good booze online at The Whiskey Exchange.
Dr. Akhilesh Gandhi
- MR AKHILESH GANDHI on Thu, 16 Apr 2015 14:52:59 GMT
Great price, fast delivery and excellent packaging. Couldn't ask for more. Will definitely use again.
- Mr M Scarborough on Thu, 16 Apr 2015 14:19:05 GMT
"Watch your tracking as there's a disclaimer. A superb customer service"
I used The Whisky Exchange to send a gift to a dear friend as way of saying thanks. Pretty much competitively priced products, maybe a little more in P&P, however this may be key.
I noted that my package had been held at a Parcel Force Depot. Turns out the bottle had been smashed and I was advised to contact the supplier, which I did.
Now there's a 10 day disclaimer attached to the supplier remaining responsible for replacement. This wasn't a problem at all. The customer service was second to non. After a very brief, positive, helpful phone call was made. Within minutes an e-mail confirming the replacement order came through and the gift was delivered with 24 hours.
Great work Whisky Exchange.
- Darren on Thu, 16 Apr 2015 14:18:08 GMT
Excellent service from the Whisky Exchange, the website was very easy to navigate. Excellent choice of goods, delivery and the quality of the product I purchased was first class.
I will be shopping with them again.
- Rob Elsdon on Thu, 16 Apr 2015 11:33:00 GMT
Good selection, found product I needed, gift options, delivered on time etc
- Customer on Thu, 16 Apr 2015 10:52:44 GMT
Would use your company again, quick and less hassle
- Robert Tracey on Thu, 16 Apr 2015 10:27:18 GMT
"25 year old whiskey"
Frankly brill. Great web site, I am a new customer but registration was simple, as was payment. Package arrived, in good condition, when advised it would. Just wish it was my 50th Birthday, awesome gift, combined with a Swig hip flask. #justthejob !
- Mr J Clark - Dorset. on Thu, 16 Apr 2015 09:14:57 GMT
"Truly Royal Service"
I have purchased Crown Royal Canadian Whisky a couple of times now from The Whisky Exchange and can honestly say that the service, communication and delivery are first class. I would and have already recommended them.
- David Wakefield on Thu, 16 Apr 2015 08:49:23 GMT
They had what I wanted. The price fell into the range at which others were selling, so I made my purchase. It arrived quickly and unbroken. I would order from them again.
- D Bensch on Wed, 15 Apr 2015 19:47:21 GMT
"Very Nice Whiskey Brilliant Price"
Quicker than expected delivery well packaged fully informed of delivery time down to the 1 hour slot & most importantly 1 Very Happy Dad who received the present.
- Customer on Wed, 15 Apr 2015 18:17:27 GMT
- Raymond on Wed, 15 Apr 2015 17:50:21 GMT
Dispatch of package was fairly quick, and bottles were well wrapped. No problems.
- Jason on Wed, 15 Apr 2015 17:20:36 GMT
"fantastic personalised gifts"
My partner and I bought two of the personalised whisky bottles for the best men at our wedding. These bottles look lovely and we are very pleased with the item, delivery and service we received. Thank you Whisky Exchange x
- EJ on Wed, 15 Apr 2015 16:36:58 GMT
"Second purchase made, and won't be the last"
Gin was bought as a gift and was delivered quickly. Browsing and using the search facility was easy too.
- Tozza on Wed, 15 Apr 2015 13:44:23 GMT
"Excellent service all round."
The items I ordered were superbly packed and delivered in adequate time .Original order taken efficiently and emails confirming dispatch sent and received promptly
- John Reid on Wed, 15 Apr 2015 10:46:30 GMT
Great website and easy to use but to charge delivery on a substantial order placed on a Wednesday but not received till the following Monday disappointed me
- Gaynor Mckenna on Wed, 15 Apr 2015 10:29:21 GMT
the quality on the personalisation was brilliant.. it come in a good amount of time.. always emails to tell me what was going on. definitely use the service again thank you
- cally on Wed, 15 Apr 2015 09:50:45 GMT
I made the most stupid mistake, involving commas within numbers and thought I had bought a £50 bottle of cognac but it was really £50,000!!
They were very understanding and didnt make me feel stupid.
The service was brilliant sorting out the problem was made easy by a very effiicient young man.
- Fiona on Wed, 15 Apr 2015 08:02:14 GMT
admittedly I ordered this whiskey just before a bank holiday I was informed that my order would come on wednesday when I telephoned I was told that it would come on thursday I waited in all day thursday I called 3 times I was told the delivery would come by 630 i waited till 730 in the evening no delivery I called and emailed I was told it would come before 2 in the afternoon on the friday it actually came later
- Carol h on Tue, 14 Apr 2015 21:53:57 GMT
"The Wild Geese"
Right product on time
- Customer John Green on Tue, 14 Apr 2015 18:40:10 GMT
"Very good service and price"
There is a very good selection on whisky exchange which is priced competitively. The service is also very good with quick delivery for a reasonable charge.
- Matt M on Tue, 14 Apr 2015 17:29:13 GMT
"A joy to shop on The Whisky Exchange."
I had a great experience, Great range to choose from,
quick and easy payment, Fast delivery everything you want when shopping online.
- Chris Ewen on Tue, 14 Apr 2015 16:19:06 GMT
"Great selection and service"
Third order with TWE and as always a prompt and professional service. Confirmation of order and despatch within 24 hours and tracking with parcel force until delivery at door.
- John McM. on Tue, 14 Apr 2015 16:14:26 GMT
- Customer on Tue, 14 Apr 2015 15:54:39 GMT
Ordered and received 3 bottles of pussers rum in 5 days, in good order, only thing I don't like is the money being taken out before dispatch.
- Mr John Dodd on Tue, 14 Apr 2015 15:23:36 GMT
This is the third time I have used The Whisky Exchange to get a gift of the above for my friend on a special ocassion. They did not dissapoint and having ordered it Wednesday it arrived Friday so was ablt to give to my friend before he departed on holiday, he is certainly looking forward to his return. Effcient, a very good and fair price and well packaged. I am bound to share a wee 'tot'.
- Rab Phillips on Tue, 14 Apr 2015 15:00:52 GMT
All good many thanks
- Stephen owenson on Tue, 14 Apr 2015 14:54:45 GMT
Delivery came very quickly. Very well packaged. Excellent service would recommend this company.
- Michaela on Tue, 14 Apr 2015 13:44:16 GMT
"Excellent choice of miniatures."
I bought miniature vodkas because I wanted something different as a gift.The choice was excellent and the delivery was really fast,I will definitely be buying again.
- Ross McGuinness on Tue, 14 Apr 2015 11:20:32 GMT