Recent reviews from Trustpilot.co.uk
"Very good service"
Easy ordering system, item delivered on time and was a very well received gift.
- Jo Griffiths on Fri, 30 Sep 2016 16:16:47 GMT
Bought as a gift so still In box but very prompt service
- Mrs. Helen Richards on Thu, 29 Sep 2016 21:47:54 GMT
"Great selection and fast delivery!"
So much choice online, delivery was extremely quick and I only selected standard! My bottles were securely packed with adequate padding to ensure no breakages. Would definitely use again.
- Louise on Thu, 29 Sep 2016 21:13:35 GMT
Good seller highly recommend
- mich on Thu, 29 Sep 2016 20:10:58 GMT
Very helpful very good service quick delivery would definitely shop here again.
- Martin Suffolk on Thu, 29 Sep 2016 18:42:16 GMT
"Arran Gold order"
I placed my order online and in no time at all it was delivered for me to enjoy.
- David Judd on Thu, 29 Sep 2016 13:25:21 GMT
We placed our first order with the Whisky Exchange this year and it was processed and dispatched very efficiently. We will certainly use them again for any future orders.
- A.M. Harrington on Thu, 29 Sep 2016 13:20:58 GMT
"New York champagne tin and bottle of champagne"
Absolutely brilliant purchase I bought this for my stepdaughters 21st birthday in October and she is actually going to New York so what a great gift
- Stewart Taylor on Thu, 29 Sep 2016 13:12:34 GMT
"The Whisky Exchange"
A repeat customer I have found The Whisky Exchange to be very efficient, delivery is quick and safe due to the items being well-packed by The Whisky Exchange - always a concern when ordering expensive & fragile items like whisky and other spirits. They have always been courteous and a pleasure to deal with.
- Mr. Barry Bradford on Thu, 29 Sep 2016 08:56:17 GMT
My order arrived quickly and was perfectly packaged. Thank you.
- AR on Wed, 28 Sep 2016 17:41:58 GMT
Cannot fault them at all! Super smooth and easy transaction! Items arrived in no time! Quality service from start to finish! Thanks!!
- Vikki Brown on Wed, 28 Sep 2016 16:59:38 GMT
Ordered easily and received goods within the time stated. The delivery however was a little strange. On ordering I was informed that the goods required a signature and could not be left; however I checked the delivery status on the website and it said it had been delivered and signed for by me (not possible as I was at work). It showed a signature (but not mine). When I got home I expected my order to have been left with a neighbour, but it was left in the shed outside - no signature. Not the fault of the company, but a fault with the carriers. On the plus side, the whisky was a present and it was greatly appreciated.
- Lynne Carlin on Wed, 28 Sep 2016 16:08:03 GMT
Have only dealt with this company once but given how smooth things went will not hesitate to use them again. Order arrived when expected and was absolutely correct. Given my experience I would definitely recommend to family and friends
- Kenneth on Wed, 28 Sep 2016 16:02:37 GMT
"Excellent and efficient"
A very efficient way of delivering a present, very speedy and I was informed all the way along of progress.
- Arabella Elwes on Wed, 28 Sep 2016 16:01:02 GMT
delivery excellent! would recommend defo this company to everyone!
- Miss Ramona Eglite on Wed, 28 Sep 2016 15:50:20 GMT
Great product range, carefully packaged and delivered promptly with care.
When buying more than one bottle it would be good to be able to add separate delivery and gift card options rather than buying separately. Just a thought.
- Jonathan on Wed, 28 Sep 2016 15:10:25 GMT
"Excellent value, excellent service."
I've only used this company once, but I shall return to use them again.
Their products are great value and their service is excellent.
- Mr. JOHN GRIFFITHS on Wed, 28 Sep 2016 13:53:41 GMT
"Nothing to fault"
Good availability, quick to order and safely delivered in the time promised!
- Neil Innes on Wed, 28 Sep 2016 13:45:04 GMT
"Poor online paypal transaction"
It took two months and my telephone intervention to secure my online order. For some reason the Paypal payment was not accepted and sat in my Paypal account awaiting authorisation from The Whisky Exchange for two months. Thre removal of the transaction required several 'phone calls between myself, Paypal and The Whisky Exchange who finally managed to remove the Paypal payment. I subsequently paid over the 'phone by card. I would not advise anyone to attempt to pay the Whisky Exchange via Paypal.
- Susan on Wed, 28 Sep 2016 13:34:21 GMT
Very good ideea to make a present. Very pleased and i will buy it again!
- Miss Eugenia on Wed, 28 Sep 2016 13:23:23 GMT
"Blair Athol - 12 Year Malt"
Great price and product, very happy.
- D. Hodges on Wed, 28 Sep 2016 13:10:49 GMT
"One Happy Customer"
My bottle of George T Stagg was delivered very quickly and well packaged. Thank you again Whiskey Exchange!!
- Mr. Buchanan on Wed, 28 Sep 2016 13:10:17 GMT
Excellent service from start to finish could not be happier
- Maurice on Wed, 28 Sep 2016 07:41:01 GMT
"Service is always excellent"
Range Quality Delivery. 100% always.Thank You
- Mr. keith larcome on Tue, 27 Sep 2016 19:30:28 GMT
"High quality packing"
- Mr richard wood on Tue, 27 Sep 2016 16:57:33 GMT
"This is our 2nd order"
I can highly recommend ordering from The Whisky Exchange. This is our second order. Your order will arrive promptly and every effort is made to ensure your order arrive in pristine condition.
- TurnerT on Tue, 27 Sep 2016 16:33:35 GMT
COULD NOT FAULT THE SERVICE I WOULD 100% RECOMMEND THEM
- Mr. Keith Tonge on Tue, 27 Sep 2016 16:06:30 GMT
I was in the london shop and they didnt have what i want.so they helped my to invited it from the internet.its took 2 days to come.thank you.
- Mr. david reshef on Tue, 27 Sep 2016 14:02:47 GMT
"Delivered on time"
and in one piece, cannot ask for more
- Mr. matthew parfrey on Tue, 27 Sep 2016 13:12:13 GMT
"Fast delivery and well packaged."
I would buy from them again.
- Howard on Tue, 27 Sep 2016 13:04:00 GMT
Easy to use site, fast efficient service, excellent packaging.
- Mrs Ann Pavey on Tue, 27 Sep 2016 10:40:45 GMT
"Good first time experience!"
Arrived on time and was priced well: first time we have used the Exchange and would use again for sure.
- ISB_12 on Tue, 27 Sep 2016 10:39:29 GMT
Very fast delivery service, easy to order.
- James Tarrier. on Mon, 26 Sep 2016 20:40:37 GMT
I can't fault The Whiskey Exchange. My query prior to ordering was dealt with promptly, and my order was delivered very quickly, well packaged.
- Sue on Mon, 26 Sep 2016 19:14:04 GMT
"Order on Line"
From start of order to delivery " First Class Service"
- Mrs. Margaret Martins on Mon, 26 Sep 2016 18:53:19 GMT
"Wonderful, irresistible range of Whiskies…and GREAT service too"
I am starting to collect Whisky … and find it an amazingly interesting, exciting and the site has taught me such a lot by virtue of an incredible Stock with lots of information alongside each item AND supplies an incredible range of Whiskies … but, for me, as a newcomer, there was a slight glitch on first Order which Adrian,at The Whisky Exchange, handled with aplomb, patience and extremely good communications to me…ALL sorted. This good first experience was reassuring and impressive. The Whsky arrived beautifully, securely packed and this Company are For Real and I shall revisit for sure.
Rarely leave REVIEWS ETC..BUT THIS HAS BEEN AN EXCEPTIONALLY GOOD EXPERIENCE. THANKYOU
- Mrs. KARAJANAAR SAFANOVAOLICZ on Mon, 26 Sep 2016 18:22:10 GMT
Website was easy to use. The bottle of whiskey was quickly delivered and brilliantly packaged. I would not hesitate to use the Whiskey Exchange again.
- Mrs. Lorraine Bazley on Mon, 26 Sep 2016 16:46:21 GMT
Easy to use and informative website, great selection of drinks.
What more could you want!
- Jonathan on Mon, 26 Sep 2016 16:36:56 GMT
Ordered my Noah's Mill one day got it 2 day's later very pleased
- Colin Mawbey on Mon, 26 Sep 2016 15:28:42 GMT
Fantastic service from ordering to delivery.Items were well packed.Able to track parcel so knew exactly when it would arrive.Will definitely be ordering from The Whisky Exchange again.
- Mrs. Lorraine Hall on Mon, 26 Sep 2016 13:08:07 GMT
Great products, several impossible to find anywhere else, and great prices, often cheaper than elsewhere!
- Dr Lex on Mon, 26 Sep 2016 13:03:23 GMT
I was looking for a rare bottle of whiskey and found it on your web page. I ordered and it was delivered exactly when you said it would be. Would recommend your service to everyone. Thank you, you will have made my husband a very happy person Christmas morning.
- Mrs. Julia Stevens on Mon, 26 Sep 2016 07:53:29 GMT
"Fantastic price and service"
Excellent price, prompt delivery, will be using again.x
- Mrs. Jo Hornsey on Sun, 25 Sep 2016 21:23:52 GMT
"Wanted whisky, ordered whisky, received whisky - what more is needed?"
They delivered what I ordered when they said they would, it was carefully packed too - can't really ask for much more
- THP on Sun, 25 Sep 2016 19:48:35 GMT
All bottles arrived intact within 3 days and no problems with the delivery service
- Jonathan Ash on Sun, 25 Sep 2016 19:11:30 GMT
"First class service"
Ordered a bottle of Ace champagne in a presentation box. Received within two days of ordering. Packaging first class very secure and well packed. The presentation box surpassed our expectations and my son who received it for his 21st was thrilled to bits. Excellent service at a very good price.
- Roger Fell on Sun, 25 Sep 2016 19:06:23 GMT
"Excellent all round."
Extremely good. Great website, range, customer service and delivery.
- Mrs. Rebecca Roncoroni on Sun, 25 Sep 2016 16:04:36 GMT
Rapid delivery, well packed, good value, excellent selection
- JB1 on Sun, 25 Sep 2016 15:05:35 GMT
Ordered a few bottles of Gin online, basically I can't fault the service at all. A good selection and very logical Web sales site, my wife loved the personal gift card in her surprise delivery.
Definitely would use again.
- Mr. Gary Hilton on Sun, 25 Sep 2016 15:00:20 GMT
Great selection of spirits fast delivery
- Chris on Sun, 25 Sep 2016 14:00:36 GMT