Recent reviews from Trustpilot.co.uk
"Spirits of indulgence"
Massive selection of spirits you will not find on your supermarket shelfs,and very good value for money. Last but not least free p&p.I would definitely use the whiskey exchange again. ☺
- raj singh on Fri, 27 May 2016 11:44:21 GMT
"Good treatment again."
Prompt and good service with safe delivery - very pleased.
- Customer Caroline Harwood. on Thu, 26 May 2016 22:01:39 GMT
All round solid service, A+
- John on Thu, 26 May 2016 20:24:28 GMT
"All the gin my heart desires"
So many choices I didn't know where to start but once I'd made my decision it was cheaper (including the delivery charge) than ordering direct from the company that distill the product! My item was packaged extremely well and arrived perfect condition. I will definitely order from the whiskey exchange again.
- Natalie Young on Thu, 26 May 2016 18:57:14 GMT
great selection of drinks, and delivery was quick.
Will use again.
- James on Thu, 26 May 2016 18:25:50 GMT
What a pleasure dealing with a company that does exactly what is said it would do.
Package arrived on time in excellent condition. I particularly liked the way I was informed clearly of the package delivery time and the options available to me if I was not at home for the suggested delivery time.
Looking forward to sampling my new whisky this weekend.
Kol hakavod (respect).
- Ben Dover - Customer on Thu, 26 May 2016 17:13:58 GMT
"Competitive with good service"
Easy website to navigate, competitive prices, well packaged, quick delivery- an all round good experience of shopping on line. I would use again.
- Alwee Watney on Thu, 26 May 2016 16:46:28 GMT
"Great prices and service!"
Prices are very good and shipment was very fast
- MJC on Thu, 26 May 2016 15:47:05 GMT
"Great range at a good price! Secure delivery"
This was my first order and I found there was a great selection which I hadn't seen elsewhere. The price was very reasonable and the item was securely packaged for delivery so it was received without any damage at all.
I would definitely recommend and I will order again when the current bottle runs dry!
- James King on Thu, 26 May 2016 15:17:12 GMT
"Whisky Exchange Order"
I recently ordered a bottle of gin as a gift, communication from Whisky Exchange excellent, delivery exactly as promised. Very happy, and would recommend them.
- Customer on Thu, 26 May 2016 13:53:35 GMT
Very pleased with order I will be ordering from u again
- Karl Lamperd on Thu, 26 May 2016 13:17:33 GMT
"Good, direct and speedy service."
One item I ordered had a damaged box, but they rang me to ask if that was acceptable rather than just sending it. It was acceptable but that is good service.
- Mike H on Thu, 26 May 2016 11:29:50 GMT
"Fast and great service"
The product came within the time frame that was stated and the product was in great condition. Will definitely use this website again.
- Josh on Thu, 26 May 2016 11:26:58 GMT
Fast delivery with excellent packaging, Glad I used the service
- Paul Travers on Thu, 26 May 2016 08:14:00 GMT
First time using The Whisky Exchange and was very impressed with the service.
I ordered a special for my father's 70th birthday complete with personalised engraving to the bottle. Delivery was within 3 days including the engraving. It arrived well packaged without damage.
Not overpriced, great choice and top quality. Would highly recommend and have done already.
- Sean on Wed, 25 May 2016 20:43:55 GMT
Excellent service from ordering to receipt. Prompt, efficient, speedy and very well packed.
Highly recommended supplier.
- Alan Nunn on Wed, 25 May 2016 20:21:04 GMT
Fantastic service, done what they said on their website, always informed about order and time of delivery also, excellent, highly recommend.
- Customer j rawlings on Wed, 25 May 2016 17:48:45 GMT
Excellent service. Good communication as to when the parcel would be arriving and arrived in good time. As it was a bottle the packaging was great with no possibility of breakage.
- Ann Gott on Wed, 25 May 2016 17:34:49 GMT
"Very Satisfied Customer"
Fantastic selection, good communication and quick delivery.
- James on Wed, 25 May 2016 17:20:47 GMT
"Terrific follow up service"
Product sent was slightly different to that pictured on the website. Able to speak to someone on the phone straight away so bonus point number 1. Person was happy to find out more information and come back to me after 5 o'clock on a Friday so bonus point number 2. Got a full and informative answer to my question and I think the customer service agent learned something new as well so we all win!
- Stone Cold Grace on Wed, 25 May 2016 16:47:58 GMT
Ordered a bottle of port as a gift for a friend. I placed the order on Wednesday night and he had it by Friday morning - he was thrilled!
- Phaedra Dyke on Wed, 25 May 2016 15:59:23 GMT
Speedy delivery and packaged really well for safe delivery, will be using again.
- Customer on Wed, 25 May 2016 13:48:16 GMT
Great service; reliable 'message me when it's back in stock' system; suppliers of things I can't get elsewhere (at a good price); speedy delivery; and excellent packaging of delivered goods (thanks, Paulina). Top company - recommended!
- Cat007 on Tue, 24 May 2016 22:43:20 GMT
My order was delivered within the stated delivery window at the earlier end of the window.
- Donald Parker on Tue, 24 May 2016 22:40:37 GMT
"Arrived on time good service"
First time I have ordered from this firm! No issues service was good and delivery on time can't fault them
- charlotte on Tue, 24 May 2016 21:16:22 GMT
"Fast, reliable and efficient service."
The Whisky Exchange offered me good service which was speedy and easy to use.
- Karen Dickie on Tue, 24 May 2016 20:20:33 GMT
A brilliant service
- Jill on Tue, 24 May 2016 20:02:57 GMT
Fab delivery service - next day delivery with detailed timing received from courier
- Sandra Fawcett on Tue, 24 May 2016 17:46:40 GMT
It is quite amazing how easy and fast the whole process is.i ordered whisky and whisky arrived.
- Peter Bilton on Tue, 24 May 2016 14:44:47 GMT
"The Whisky Exchange"
Ordered a bottle from them which arrived within the specified time. Good source for specialist whiskies over and above what you'd find in the supermarkets. Delivery could be a little quicker though, there are other sites that do next day for a similar price.
- Mr. Grant Robertson on Tue, 24 May 2016 12:22:26 GMT
"Glenrothes Alba Reserve"
Great service and fast delivery. 50th Birthday present went down a treat! :)
- Chris on Tue, 24 May 2016 11:30:59 GMT
Product, service and price were exceptional!!
- Zoey on Tue, 24 May 2016 06:34:37 GMT
"Great Whisky Great service"
The title says it all
- Keith Butler on Tue, 24 May 2016 05:49:40 GMT
Extremely pleased with the whisky I ordered & at a good price as well,
I will order from them again.
- Customer Andrew Marsden on Mon, 23 May 2016 19:46:30 GMT
"Brilliant choice of bourbon!"
Searching for makers 46 came across your website. Easy to purchase, delivery charade reasonable and item well packaged. Would use again.
- Cullen on Mon, 23 May 2016 15:58:00 GMT
Purchase delivered in just four days..Great service
- keith on Mon, 23 May 2016 15:46:05 GMT
"Balvennie Triple Cask"
Great service & Price.
- Customer on Mon, 23 May 2016 15:20:52 GMT
"Smart, keenly priced delivery, polite"
Chose because delivery cost easily made up for a few pence on bottle cost - & good to see someone in UK had been interested enough to have supply of what we wanted (not whisky!). Nice and timely delivery guy icing on cake.
- Liz on Mon, 23 May 2016 14:34:36 GMT
"Excellent products and excellent service"
Thank you for an excellent service, Rita packed my delivery superbly.
I'm looking forward to tasting the Mortlach.
- Customer on Mon, 23 May 2016 11:45:10 GMT
"They did it for me."
Great selection, prompt delivery, reasonably priced.
- Simon Rendall on Mon, 23 May 2016 10:31:54 GMT
"Value for money."
Friendly, and very professional.
- Ian Belfast on Mon, 23 May 2016 03:16:54 GMT
"Very efficient service."
I found that I had little to worry about from ordering to receiving!
- Fred Horne on Sun, 22 May 2016 23:51:17 GMT
First time I had bought from the whisky exchange. Had the item delivered 400 miles away and was a little worried. Should not have been. Arrived on time for the recipients birthday and due to packaging completely intact.
Would definitely use again
- smyk1 on Sun, 22 May 2016 15:19:29 GMT
What a great website, such a huge variety of drinks, at reasonable prices too. Postage was decent as well and order arrived exactly on time.
Wouldn't hesitate to recommend to anyone and will definitely be my first stop from now on when looking for specialty liquor for cocktail ingredients.
- 1st time Customer on Sun, 22 May 2016 14:24:36 GMT
Very user friendly website, prompt delivery with accurate tracker information updates .
- KCM Edinburgh on Sun, 22 May 2016 13:29:11 GMT
"Well laid out site"
An easy to navigate and simply laid out site with clear information.
- Roger on Sun, 22 May 2016 13:11:35 GMT
The Whiskey Exchange provided a first class service, great fast delivery and very well packaged!
- Customer on Fri, 20 May 2016 06:51:59 GMT
I ordering an engraved bottle of Lagavulin for my dads 75th birthday last Thursday evening and needed it as soon as possible. After an email to Jacqui, she put a rush on my order and I received it on Monday afternoon!! Excellent prompt service!! Many thanks Whisky Exchange.
- James Nash on Thu, 19 May 2016 18:39:11 GMT
Very pleased with the service we received when ordering the platinum whisky. We had the bottle engraved so expected a few days before delivery. We ordered it on Thursday and had an email on Friday to say that it had been processed and including a tracking number. I checked on Saturday out of curiosity and found it was already waiting at our local depot for delivery on Monday. Was delivered before lunchtime on Monday. Outstanding service. Oh and the bottle was so well packed it would have taken something big to run over it to break it. Thank you.
- Marlene Child. on Thu, 19 May 2016 17:25:46 GMT
Excellent service ,quality products an a keen price.Quick delivery.
- eric smith on Thu, 19 May 2016 16:42:20 GMT