Delivery Charges
We only use reputable international firms for the shipping of all our orders. Delivery charges and estimated delivery times are explained below.
Destination-specific charges and options, including international country selections, are shown below and at checkout.
United Kingdom
- Standard Delivery 3-5 Working Days
- £4.95
- No cut-off
- Express Delivery Before 6.30pm
- £6.95
- Order by 4pm
- Click & CollectHead Office
- Free
- Elixir House, Park Royal, London, NW10 7SF
- Click & CollectCovent Garden
- Free
- 2 Bedford Street, London, WC2E 9HH
- Click & CollectGreat Portland Street
- Free
- 90-92 Great Portland Street, London, W1W 7NT
- Click & CollectLondon Bridge
- Free
- 88 Borough High Street, London, SE1 1LL
Please Note
- you must place your order before the cut-off time shown for express delivery.
- orders placed after the cut-off time will be dispatched on the following working day.
- Saturday and Sunday delivery can be selected at any time up until cut-off time on the Friday before delivery.
- For Click & Collect, you must bring your order reference number (SMS/email is fine) as well as proof of ID (payment card used for order/passport/photo driving licence). If you paid with Paypal, you must bring your passport or photo driving licence.
“Working Day” means Monday to Friday, excluding public holidays in England. Delivery times are estimates. The delivery option and charge shown at checkout and confirmed in your Order Confirmation apply to that order. If you cancel an order under your statutory 14-day right to cancel, we will refund the cost of standard delivery you paid (if any), but not any additional cost for a premium delivery option you chose. Nothing on this page affects your statutory rights (including rights relating to late delivery, faulty goods, cancellation and refunds).
Free UK Standard Delivery on orders over £99
This offer:
- is only valid for orders delivered in the UK
- only applies to standard delivery
- only applies to basket totals of £99 (inc VAT) or more
- is not valid for next-day or weekend delivery
- will automatically be applied at the checkout
- will display as 'Promotion Discount' on the payment page and in your order confirmation email.
Where standard delivery is free (including via promotion), there is no standard delivery charge to refund on cancellation.
Rest of the World
We currently ship orders to the countries listed below, select the country from the drop-down menu below to view delivery charges and estimated delivery times.
International delivery may be affected by customs clearance and local import processes. Please read our Customs & Import Duties page before placing your order.